Welcome to frierencosplay.com — as your provider for anime, cosplay, and fantasy fashion, we want you to know how much we care about your privacy. This page will explain how we collect, how we use, and how we secure your personal information when accessing our website and when you buy something from us.

  1. Information We Collect

Understanding what we need to collect is essential to fulfill your orders and to properly improve your shopping experience and communication.

These include:

Personal details: name, email, shipping and billing addresses, and phone number.

Payment details: Processed through secure third party payment gateways (we do not store complete credit card information).

Account information: If you create an account, Login credentials will be encrypted.

Device and usage data: Information like IP addresses, browser type, pages visited and duration on the site (Analytics and performance improvement).

  1. How We Use Your Information

We use your information to:

Process and ship orders accurately and on time.

Automate and manage order confirmations, shipping notifications, and client support.

Enhance the site, services, and products.

We will not sell or lease your personal information to third parties.

Cookies and Tracking Technologies

Cookies and similar tools are used to:

Recall your preferences and the items in your shopping cart.

Evaluate the traffic and improve your experience.

Cookies can be managed or disabled in your browser; however, some functionalities of the site may not work as intended in the absence of cookies.

Data Protection and Security

We take your security seriously. Every transaction passes through SSL (Secure Socket Layer) encryption, and robust technical and administrative measures are in place to protect your information from unauthorized access or misuse.

Third-Party Services

We work alongside trusted third-party services like:

Payment processors (e.g., PayPal, Stripe) to facilitate safe payments.

Shipping carriers to ship your order.

Analytics services (e.g., Google Analytics) for site performance assessment.

Your information is safe and secure as these service providers only access what is necessary to perform their functions, and they are bound to protect your information.

Your Rights

Depending on your region, you may have the right to:

Access, amend, or request the erasure of your personal details.

Revoke consent to receive marketing correspondence.

Obtain a copy of the information we hold about you.

These rights can be exercised by contacting us at privacy@frierencosplay.com.

  1. Data Retention

Your data is retained only as long as is necessary to complete your order, adhere to necessary legal obligations, or resolve disputes. Information is securely deleted when it is no longer necessary.

  1. Children’s Privacy

This site is not targeted to minors, particularly children under the age of 13, and we do not collect information from children on purpose. We will remove any recorded information if we discover that it pertains to a child.

  1. Changes to this Policy

This Privacy Policy may be modified from time to time to capture changes to our practices, as well as any applicable regulations. We will revise the date on this page to reflect any policy changes.

  1. Contact Us

Should you have any questions on this Privacy Policy or your data, please don’t hesitate to contact us:

📧 info@frierencosplay.com

🌐 https://frierencosplay.com